How to tune in on Freeview

Prime’s broadcast has changed frequency for Freeview customers, some viewers may need to re-tune several channels. The reason for the change is the removal of Prime’s two regional broadcast feeds, which allowed different advertising in different parts of the country. From 14th June, just one version of Prime will screen nationwide.

The affected channels are Prime, Four+1 and The Edge. Anyone viewing those channels on Freeview Unauthorised satellite boxes and hybrid TV’s will need to re-tune. Most Freeview approved devices will update automatically.

There may be a small number of Freeview boxes that require a manual re-tune due to the transponder carrier and/or the firmware version. Head to www.freeviewforum.co.nz for information about how to re-tune your box or contact the device manufacturer.

Those with SKY digital, Freeview boxes, Freeview DTT, Igloo, MY SKY (excluding Silver MY SKY boxes) and SKY boxes can expect viewing as normal with no updates required.